Why haven't I received my cashback yet?

Firstly, it unfortunately takes quite a while for your cashback to reach us - and therefore for your transaction to become payable (see link below) - so we are most likely still waiting to receive your cashback ourselves. We estimate when your transaction will become payable on your account Earnings page.

Once your transaction has become Payable, you need to request a payout.

If you have requested a payout and still have questions then please follow the links below.


« TopCashback FAQs and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.