Can my ad-blocking extension prevent my cashback from tracking?

Unfortunately, it can. We recommend that you temporarily disable your ad-blocking extension before using TopCashback. Otherwise, we may not be able to track your transactions at any of our retailers!

To disable your ad-blocking extension on your desktop, follow these easy steps:

  • Click the puzzle icon located near or at the top-right corner of your Chrome, Firefox or Edge browser.
  • Select “Manage extensions.”
  • Find your ad-blocking extension and click the toggle button off. (Tip: It should switch from blue to grey.)
  • Visit TopCashback.com.au to start your shopping!

Use a Safari browser? Here’s what you can do instead:

  • Click “Safari” in the top left menu of your screen.
  • Select “Settings.”
  • In the new menu that appears, choose “Websites.”
  • Click “Content Blockers” on the left sidebar.
  • Switch the dropdown menu for "When visiting other websites" to “Off.”

You can follow these same steps to turn your ad-blocking extension back on. But don’t forget to always turn it off while making a purchase with TopCashback.


« TopCashback FAQ's and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.