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Accessibility Statement

We are committed to making our services accessible to everyone. Guided by our core Fair Play value, we believe that every member should have equal access to the best savings and cashback rates.

Last updated: 20th January 2026

Conforming to standards and regulations

In order to meet our commitment, we aim to conform to the following standards and regulations:

Web Content Accessibility Guidelines (WCAG) 2.2 AA standard

Website accessibility

The TopCashback website was last audited against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard on 19th February 2025.

The website is partially compliant with the WCAG 2.2 AA standard. We recognise that some parts of the website may not be fully accessible and we are working hard to improve this.

Mobile app accessibility

The TopCashback mobile app (Android/iOS) was last audited against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard on 16 June 2025..

The mobile app is partially compliant with the WCAG 2.2 AA standard. We recognise that some parts of the mobile app may not be fully accessible and we are working hard to improve this.

Known major accessibility issues

  • There are some issues relating to keyboard-only navigation, where some elements cannot be selected.

  • There are some cases where retailer logos do not have a text alternative, meaning it may be difficult for some assistive technology users to identify which retailer an offer belongs to.

  • When setting a much larger device-wide font size, some text may overlap, which could make it difficult to understand and use certain parts of the app.

Accessibility roadmap

Our web accessibility roadmap outlines the actions we are taking in order to aim for a high standard of accessibility across all our services.

  • Accessibility within all new features

    We are working to introduce minimum accessibility requirements for new projects, in an effort to align newly-released features as closely as possible with WCAG 2.2 AA standards.

  • Routine accessibility testing

    We are working to implement more-routine accessibility testing, combining automated tools and manual reviews, with the aim of identifying and resolving accessibility issues early and effectively.

  • Upskilling our staff

    We are working to give our staff the right tools and knowledge required to create and maintain accessible content across all areas of the business.

  • Periodic accessibility audits

    We plan to perform periodic accessibility audits in an effort to uncover potential issues and limit accessibility regressions over time.

Need support, or have any feedback regarding the accessibility of our services?

Contact us via email We appreciate any feedback that can help us to make improvements.