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Taobao Cashback Offers & Discounts

Get money back every time you shop with over 1000 merchants

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How does cashback work?
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When will I actually get my cashback?
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20M members worldwide

Taobao

Taobao is China’s go-to online marketplace offering millions of products across countless categories - from everyday essentials to rare finds - all in one convenient platform. Operated by Alibaba Group, the site allows individual sellers and small businesses to set up shop and connect directly with shoppers through secure payment and delivery solutions. Whether looking for unbeatable value or exploring a wide variety of goods, Taobao invites users to discover something new each time they browse.
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Cashback terms and exclusions

How does it work?
  • Cashback is ineligible on group-buy products; digital products such as game credits & mobile reloads; reseller items; agent sites; giftcard orders; orders using Hongbao (红包); the portion of orders offset by Taobao points; merchant vouchers; timed offers; new store promotions, store credits & redemptions. Any amount paid using gift cards, vouchers, or store credits will be ineligible for cashback. Only the amount paid by credit card is eligible for cashback.
What will stop me getting my cashback
  • Cashback is ineligible on use of any codes not approved and posted by TopCashback.
  • Cashback is ineligible on use of any gift cards, vouchers, or store credit for partial or full payment. Cashback is also ineligible on purchase of any gift cards.
  • Cashback is ineligible on purchases made via the retailer's mobile app.
What else is essential
  • Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, DNS AdGuard, and browsers such as Brave may prevent your order from tracking.
  • Accept and allow all 3rd party cookies on the retailer's page if requested.
  • Return to TopCashback to click the 'Get Cashback' button for each new transaction.
  • Transactions must be completed solely & wholly online and must not be assisted or negotiated via phone/chat/email. Failure to do so will cause tracking to fail and/or have cashback declined.
Good to know
  • Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
  • If any part of an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account.
What to do and when
  • Cashback claims must be submitted within 100 days of the purchase date. Unfortunately, any claims made after this period cannot be accepted.

See also our general terms & conditions.

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