Virgin Wines is part of the Virgin Group (planes, music, mobile phones0, you know all that good stuff. The same values apply here a great product, great value and great service.They think you'll notice the difference.Like all Virgin brands our Customer Service is paramount. At Virgin Wines, they're just as passionate about taking care of their customers as they are about providing you with a great wine. Plus, if you don't enjoy a bottle we will replace it for you simply give us a call